Overview
Brighton Court Assisted Living, located in Spokane Valley, Washington, offers a range of services including assisted living and memory care. The facility aims to provide a vibrant and customizable living experience for its residents, focusing on compassionate care. However, reviews indicate significant concerns regarding management and staff support.
Services & Support
Brighton Court provides various services such as memory care, assisted living, and independent living. The facility emphasizes personalized care, aiming to engage residents through various activities and support their independence. However, some reviews highlight issues with staffing levels and management, suggesting that these factors may impact the quality of care provided.
Care Approach & Staff
The care approach at Brighton Court is designed to foster a sense of belonging and community among residents. While many reviews praise the compassionate nature of the staff, concerns have been raised about management practices and staff turnover. Some reviews note that staff members are dedicated and strive to create a welcoming environment, yet the overall management has been described as unorganized and disconnected from the needs of both residents and staff.
Who They Serve
Brighton Court serves seniors seeking assisted living and memory care services. Families have noted that the facility can accommodate residents with varying needs, although there are concerns regarding the adequacy of care for those with significant medical issues.
Dining & Activities
Reviews regarding dining at Brighton Court reflect mixed experiences. While some residents appreciate the efforts of the kitchen staff, others have expressed dissatisfaction with the quality and variety of food offered. Activities are available, and the staff is noted for their attempts to engage residents in various events, although participation levels can vary.
Room for Improvement
Multiple reviews indicate that Brighton Court could benefit from improvements in management and staffing consistency. Concerns about favoritism, communication issues, and inadequate medical oversight have been highlighted. Families have expressed the need for better food quality and a more organized approach to resident care.
Summary
Brighton Court Assisted Living offers a range of services aimed at supporting seniors in a compassionate environment. While there are positive experiences noted by families regarding staff interactions and activities, significant concerns about management practices and care quality persist. Families considering this facility may want to weigh both the positive aspects and the areas needing improvement.
