Overview
CenterWell Home Health, located in Silverdale, Washington, focuses on providing personalized home healthcare services. Their team of dedicated nurses and therapists aims to deliver the skilled care necessary for managing chronic conditions or recovering from illness, injury, surgery, or hospitalization. CenterWell emphasizes understanding each patient’s unique needs and goals, ensuring that care is centered entirely around the individual.
Services & Support
CenterWell Home Health offers a range of services, including physical therapy and social worker support. Clients have reported positive experiences with the physical therapy services, highlighting the knowledge and effectiveness of the therapists. They provide tailored exercises to help patients recover and manage their conditions, with many families expressing gratitude for the improvement in mobility and pain management.
Care Approach & Staff
The staff at CenterWell Home Health is frequently described as compassionate, professional, and knowledgeable. Families appreciate the care and attention their loved ones receive, noting that the therapists and nurses are not only skilled but also take the time to explain procedures and treatments. The approach is patient-centered, ensuring that care is respectful of individual health needs and preferences.
Who They Serve
CenterWell Home Health serves a diverse range of clients, including those recovering from surgery or managing chronic health conditions. The organization is committed to providing timely and effective care, especially during transitions from rehabilitation facilities to home settings. Families have expressed confidence in the support provided, indicating that the care received has significantly improved their loved ones’ quality of life.
Scheduling & Availability
While many families have noted that the scheduling process is generally good, some have experienced issues with receiving timely notifications for appointments. This aspect has been highlighted as an area for improvement, as clients would prefer to have their next appointments scheduled during their visits rather than having to wait for follow-up calls.
What Families Say
Families have shared overwhelmingly positive feedback about their experiences with CenterWell Home Health. Many commend the staff for their kindness, professionalism, and ability to communicate effectively. Clients have expressed appreciation for the thoroughness and respect shown by caregivers, with specific mentions of the positive impact the therapy sessions have had on their loved ones’ recovery journeys.
Room for Improvement
Some feedback indicates that scheduling could be improved, particularly regarding timely notifications for future appointments. Clients have mentioned that it would be beneficial to have appointments set at the time of their visits rather than waiting for a follow-up call.
Summary
CenterWell Home Health in Silverdale, Washington, is dedicated to providing comprehensive home healthcare services, including physical therapy and social worker support. With a focus on personalized care, the staff is often praised for their professionalism and compassion. While there are some scheduling challenges noted by families, the overall feedback highlights a commitment to quality care and positive patient experiences.
