Overview
CenterWell Home Health, located in Seattle, Washington, is dedicated to providing skilled home health care that is centered around the individual needs of its clients. The organization focuses on delivering compassionate care to those managing chronic conditions or recovering from illness, injury, surgery, or hospitalization. Their approach emphasizes understanding each client’s unique challenges and goals, aiming to help them regain independence and confidence.
Services & Support
CenterWell Home Health offers a range of services, including skilled nursing, physical therapy, and occupational therapy. Clients have reported that the physical therapy and occupational therapy staff are knowledgeable and provide effective exercises tailored to individual needs. However, some families expressed concerns regarding delays in starting therapy sessions, which they felt impacted the continuity of care.
Care Approach & Staff
The staff at CenterWell Home Health is frequently described as polite, knowledgeable, and persistent in addressing client needs. Many clients have appreciated the communication from therapists who explain various procedures and the benefits of exercises. However, some reviews highlighted issues with coordination and follow-through, particularly with nursing visits and updates to medical records.
Who They Serve
CenterWell Home Health serves individuals in Seattle who require home health care services due to chronic conditions or recovery needs. The organization aims to provide personalized care that reflects the community’s warmth and spirit.
Room for Improvement
Several families noted challenges with the timeliness of service, particularly in scheduling therapy sessions and addressing administrative tasks. There were also reports of missed visits and communication breakdowns with the nursing staff, which contributed to some dissatisfaction with the overall service experience.
Summary
Overall, CenterWell Home Health in Seattle offers a range of home health services with a focus on personalized care. While many clients appreciate the knowledge and kindness of the therapy staff, there are notable concerns regarding delays and coordination in service delivery. Families considering this provider may want to weigh the positive experiences with the reported challenges in service continuity.
