Empress Senior Living at Laurelhurst Assisted Living and Memory Care Seattle, WA

Overview

Empress Senior Living at Laurelhurst Assisted Living and Memory Care, located in Seattle, Washington, is a boutique senior living residence that offers a range of services including assisted living, memory care, and hospice care. The community aims to provide personalized support and concierge-level care, focusing on enhancing the quality of life for its residents. With an emphasis on joy, wellness, and connection, Empress strives to create a warm and engaging environment for seniors.

Services & Support

Empress Senior Living provides a variety of services tailored to the needs of its residents, including assisted living, memory care, and hospice care. The community features signature programs such as PrimeFit Wellness and Opal by Leisure Care Memory Care, designed to support the physical, mental, and emotional well-being of residents. Additionally, the community offers transportation services, dining options, and a range of activities to keep residents engaged.

Care Approach & Staff

The staff at Empress Senior Living is described as compassionate and engaged, working to create a supportive atmosphere for residents. Many reviews highlight the positive interactions between caregivers and residents, noting that staff members often go the extra mile to personalize care. However, there have been concerns regarding management practices, with some reviews indicating a lack of accountability and responsiveness to resident needs.

Living Options & Amenities

Residents at Empress Senior Living enjoy a variety of amenities including a rooftop garden, lending library, and a cozy movie theater. The community is designed to be easy to navigate, creating a homelike atmosphere. Reviews mention the appealing decor and the overall cleanliness of the facility, contributing to a welcoming environment.

Dining & Activities

Empress Senior Living offers diverse dining options and engaging activities for residents. Many reviewers appreciate the quality of the food and the variety of activities available, such as exercise classes, memory games, and social events. The community aims to foster an active lifestyle through regular programming that encourages participation and connection among residents.

What Families Say

Feedback from families is mixed. While some express satisfaction with the level of care and the positive atmosphere, others have raised concerns about management and the accountability of staff regarding resident safety and personal belongings. Families appreciate the engaging activities and the overall community feel, but some have reported distressing experiences related to missing items and management’s response to their concerns.

Room for Improvement

There are notable concerns regarding management practices and the handling of resident belongings. Some families have reported issues with accountability and responsiveness, particularly regarding missing personal items. These themes suggest that while the community has many positive aspects, there is room for improvement in management and oversight.

Summary

Empress Senior Living at Laurelhurst Assisted Living and Memory Care offers a blend of supportive services and engaging amenities in a welcoming environment. While many families appreciate the compassionate staff and vibrant community activities, some have raised concerns about management practices and accountability. Overall, Empress presents itself as a community that aims to enhance the lives of seniors, though prospective residents and their families may want to consider both the positive experiences and the areas needing improvement.