Overview
Reliable Healthcare, located in Richland, Washington, is a local home health care provider dedicated to serving the community. The company specializes in offering individualized home care services, particularly for current and past Nuclear Energy Workers in the Tri-Cities area who may be experiencing health issues related to exposure to radioactive or toxic substances. Owned and operated by two Registered Nurses with strong local ties, Reliable Healthcare emphasizes advocacy and compassionate care for its clients.
Services & Support
Reliable Healthcare provides a range of home care services tailored to meet the needs of its clients, especially those qualified under the Energy Employees Occupational Illness Compensation Program Act (EEOICPA). The agency is noted for its reliability and commitment to supporting individuals requiring care, whether through DOL, L&I, or private pay arrangements.
Care Approach & Staff
The staff at Reliable Healthcare is frequently described as compassionate and knowledgeable, with many reviews highlighting the quality of care provided by nurses and Certified Nursing Assistants (CNAs). The agency prides itself on maintaining a supportive and collaborative environment, fostering teamwork among its employees to ensure high-quality care for patients.
Who They Serve
Reliable Healthcare primarily serves current and past Nuclear Energy Workers, particularly those affected by health conditions resulting from exposure to hazardous materials. This focus allows the agency to deliver specialized care that addresses the unique needs of this population.
Service Area
The agency operates in Richland and the surrounding Tri-Cities area of Washington, positioning itself as a truly local provider committed to the health and well-being of its community.
What Families Say
Families and clients often commend Reliable Healthcare for its effective communication and the dedication of its staff. Many reviews reflect a sense of trust in the agency, with clients expressing confidence in the care provided. The positive reputation of the employees is frequently noted, underscoring the company’s commitment to both patient care and employee satisfaction.
Room for Improvement
While the nursing staff has received praise, some reviews indicate that there may be challenges with communication from the office. This feedback suggests that enhancing communication processes could further improve the overall experience for clients and their families.
Summary
Reliable Healthcare stands out as a local home health care provider in Richland, Washington, recognized for its commitment to serving the community, particularly those affected by health issues related to nuclear energy work. With a focus on compassionate and knowledgeable care, the agency aims to support its clients and their families through individualized home care services.
