Overview
Brookdale Richland, located in Richland, Washington, is an assisted living community designed for seniors seeking a supportive and engaging environment. Situated near the scenic Columbia River, the facility offers convenient access to medical facilities, shopping centers, and recreational areas. Residents can enjoy a lifestyle that emphasizes wellness and independence while receiving the necessary support tailored to their needs.
Services & Support
Brookdale Richland provides a range of services, including assisted living, memory care, rehabilitation, and hospice care. The community is staffed 24/7, ensuring that residents have access to assistance whenever needed. The facility also emphasizes the importance of resident engagement through a full calendar of activities, though some families have expressed concerns about the availability of these activities, especially since the COVID-19 pandemic.
Care Approach & Staff
The staff at Brookdale Richland is noted for their caring and professional approach, which has been highlighted by many families. Residents and their families often feel a sense of relief knowing that their loved ones are in capable hands. However, there have been instances where families reported poor communication and responsiveness from management, which has contributed to feelings of stress and uncertainty regarding their loved ones’ care.
Who They Serve
This community serves seniors at all stages of life, accommodating those requiring varying levels of assistance. Residents include individuals with memory care needs, as well as those seeking a supportive environment to maintain their independence.
Room for Improvement
Some reviews indicate areas for improvement at Brookdale Richland. Concerns have been raised regarding the cleanliness of the facility and the responsiveness of staff to residents’ needs. Additionally, families have noted a decline in resident activities since the pandemic, which has impacted the overall engagement and well-being of the residents.
Summary
Brookdale Richland offers a supportive environment for seniors in Richland, Washington, with a focus on enhancing quality of life through various services. While many families appreciate the care provided by staff, some have expressed concerns regarding communication and cleanliness. Overall, Brookdale Richland aims to provide a caring community where residents can thrive, although attention to certain operational aspects may be necessary for an improved experience.
