Overview
First Choice In-Home Care, located in Renton, Washington, provides personalized in-home care services to a diverse population, including adults, seniors, and children. The agency is licensed by the Washington State Department of Health and contracted with the Department of Social and Health Services to offer various services, including Medicaid Personal Care, COPES, and Respite Care. With over 4,500 clients served annually and 1.5 million service hours provided, First Choice focuses on delivering compassionate support tailored to individual needs.
Services & Support
First Choice In-Home Care offers a range of services designed to assist clients with daily living activities. These include personal care tasks such as bathing, dressing, grooming, and medication reminders. The agency also provides overnight care to ensure safety and comfort. Their comprehensive approach accommodates individuals recovering from illness or injury, those with chronic disabilities, and anyone navigating the aging process.
Care Approach & Staff
The staff at First Choice In-Home Care are described as compassionate and dedicated, with a commitment to matching caregivers with clients based on skills and personality. Many caregivers appreciate the support and training provided by the company, which contributes to a positive work environment. However, some reviews highlight concerns regarding communication and management practices, suggesting that improvements in these areas could enhance the overall experience for both staff and clients.
Who They Serve
First Choice serves a wide range of clients, including adults, seniors, and children in need of personal care services. They also provide nursing services to school districts and specialized care for veterans. The agency aims to support individuals with various needs, ensuring that services are tailored to their unique circumstances.
Service Area
First Choice In-Home Care operates throughout King, Pierce, and Snohomish counties, making their services accessible to a large population in Washington State.
What Families Say
Families and staff have shared mixed experiences regarding their time with First Choice. While many employees express satisfaction with the supportive work environment, competitive pay, and the meaningful nature of their work, others have raised concerns about communication issues and management practices. Some caregivers reported feeling undervalued and noted that scheduling conflicts could arise without proper notice.
Room for Improvement
Feedback indicates that there are areas for improvement, particularly in communication and management practices. Some caregivers have experienced issues with schedule changes without notification and have expressed a desire for more respectful treatment during sensitive situations. Addressing these concerns could enhance the experience for both caregivers and clients.
Summary
First Choice In-Home Care is a well-established provider of personalized in-home care services in Renton, Washington. With a focus on compassionate support and a wide range of services, they cater to various client needs. While many caregivers appreciate their experience and the company’s commitment to quality care, there are noted areas for improvement in communication and management practices that could benefit both staff and clients.
