Overview
Assured Home Health, located in Renton, Washington, focuses on providing home health services to assist patients in recovering from illness, injury, or medical procedures while managing chronic conditions in the comfort of their own homes. Their mission emphasizes quality service and personalized care, aiming to improve the health and quality of life for their clients.
Services & Support
Assured Home Health offers a comprehensive suite of home health services, including skilled nursing, physical therapy, and support from home health aides. Their goal is to help prevent unnecessary re-hospitalizations and promote patient independence through tailored healthcare solutions.
Care Approach & Staff
The agency employs a team of professional nurses, therapists, and home health aides who are experienced in delivering care that meets the specific needs of patients. However, some families have expressed concerns regarding staff turnover and the professionalism of the team. Instances of miscommunication and a lack of coordination with healthcare providers have also been reported, impacting the overall care experience.
Who They Serve
Assured Home Health serves individuals recovering from various health challenges, including post-surgery rehabilitation and chronic illness management. They aim to provide necessary support to help patients maintain their independence and improve their overall well-being.
Room for Improvement
Feedback from families indicates several areas where Assured Home Health could enhance their services. Issues such as staff retention, communication problems, and coordination with healthcare providers have been noted. Additionally, there have been reports of abrupt service terminations and challenges in obtaining necessary medical supplies in a timely manner.
What Families Say
Reviews highlight a mixed experience with Assured Home Health. While some families appreciated the physical therapy team, others reported dissatisfaction with the nursing staff’s respect for patient wishes and overall professionalism. Communication was frequently described as lacking, with some families feeling uninformed about their loved one’s care.
Summary
Assured Home Health in Renton, Washington, offers a range of home health services aimed at supporting patient recovery and independence. While their commitment to personalized care is evident, feedback suggests that improvements in staff communication, retention, and coordination with other healthcare providers could enhance the overall experience for families and patients.
