Overview
Overlake Terrace Assisted & Senior Living, located in Redmond, Washington, offers a welcoming environment for seniors seeking assisted living and memory care. The community is designed to provide comfort and support, with a focus on creating a nurturing atmosphere for residents. With a range of services and amenities, Overlake Terrace aims to meet the diverse needs of its residents while fostering a sense of community.
Services & Support
Overlake Terrace provides a variety of services tailored to seniors, including assisted living, memory care, and independent living options. The community emphasizes personalized care, with staff dedicated to ensuring residents receive the attention and support they need. Families have noted the effective communication with staff, which helps ease transitions and address concerns promptly.
Care Approach & Staff
The care approach at Overlake Terrace is characterized by a hands-on philosophy, particularly in the memory care unit. Residents have expressed appreciation for the dedicated staff, highlighting the efforts of the memory care director and caregivers who are described as kind, patient, and attentive. Activities such as pet therapy have been well-received, contributing to a positive atmosphere for residents.
Who They Serve
Overlake Terrace serves seniors requiring varying levels of assistance, particularly those with memory-related challenges. Families have shared experiences of transitioning loved ones into memory care, often under urgent circumstances, and have reported a smooth process facilitated by the staff.
Living Options & Amenities
The community features thoughtfully designed apartments with various layouts, including studios and one- or two-bedroom options. Amenities include kitchenettes, housekeeping services, and access to beautiful courtyards. Residents can enjoy an all-inclusive dining experience with restaurant-style service, which enhances the overall living experience.
What Families Say
Families have generally expressed satisfaction with Overlake Terrace, often noting the caring nature of the staff and the engaging community environment. Many appreciate the cleanliness and organization of the facility, as well as the variety of activities available to residents. However, some concerns have been raised about staff turnover, indicating a need for stability in caregiving.
Room for Improvement
While many reviews highlight positive experiences, there are mentions of staff turnover that could impact the continuity of care. Families have noted that some valued employees have left, which can be a concern for those seeking long-term care solutions for their loved ones.
Summary
Overlake Terrace Assisted & Senior Living in Redmond, WA, presents a warm and inviting option for seniors needing assisted living and memory care. With a commitment to quality care and a supportive community atmosphere, families can feel confident in the services provided. The focus on personalized care, engaging activities, and open communication with families contributes to a positive living experience for residents.