Overview
Visiting Angels Senior Home Care, located in Liberty Lake, Washington, offers compassionate and personalized in-home care services tailored to meet the unique needs of seniors and their families. With a commitment to supporting veterans as a credentialed provider to the Veteran’s Administration, the agency focuses on enabling seniors to thrive in the comfort of their own homes.
Services & Support
Visiting Angels provides a wide range of services designed to assist seniors with daily activities while offering companionship. Their offerings include Alzheimer’s care, dementia care, memory care, post-hospital care, and senior companion care. The agency emphasizes personalized care, ensuring that each senior receives the support they need to maintain their independence and quality of life at home.
Care Approach & Staff
The caregivers at Visiting Angels are frequently described as compassionate, patient, and attentive. Families have noted that the staff takes the time to understand their specific needs and preferences, ensuring a good match between clients and caregivers. The team is also commended for their responsiveness and flexibility in accommodating changes to care schedules or requirements.
Who They Serve
Visiting Angels serves seniors and veterans in Liberty Lake and surrounding areas, including Deer Park, Colbert, Mead, Green Bluff, Chattaroy, Elk, Newport, and Colville. Their services cater to individuals who require varying levels of in-home assistance, from light support to more comprehensive care.
What Families Say
Many families express high satisfaction with the services provided by Visiting Angels. Reviews highlight the professionalism and dedication of the staff, with one family member noting the quick response time for assistance. Clients have reported forming meaningful relationships with their caregivers, enhancing their overall experience. However, there have been isolated concerns regarding organization and communication from management, which some families found frustrating.
Room for Improvement
While many families have had positive experiences, there are mentions of unprofessionalism and communication issues from some clients. This feedback suggests that there may be room for improvement in organizational aspects and consistency in messaging from management.
Summary
Overall, Visiting Angels Senior Home Care in Liberty Lake, Washington, is recognized for its compassionate and personalized approach to senior care. Families appreciate the dedication of the caregivers and the agency’s commitment to meeting individual needs, although some have noted areas for improvement in organizational communication.
