Overview
EvergreenHealth Home Care, located in Kirkland, Washington, is part of the Seattle and Puget Sound area’s extensive network of home care services. They offer a range of support options, including home health care and hospice services, aimed at providing compassionate assistance to those in need.
Services & Support
EvergreenHealth Home Care provides various services, including home health care, physical therapy, and hospice care. Clients have reported positive experiences with the physical therapy services, noting that therapists are often described as kind, patient, and knowledgeable. The organization aims to support patients through their recovery journeys, offering tailored care based on individual needs.
Care Approach & Staff
The staff at EvergreenHealth Home Care is frequently acknowledged for their professionalism and empathy. Many clients have expressed satisfaction with the care they received, particularly from physical therapists who are described as competent and friendly. However, there have been concerns about communication and organization, with some families noting difficulties in scheduling and follow-up care.
Who They Serve
EvergreenHealth Home Care serves a diverse clientele, including elderly patients recovering from surgeries and individuals in need of hospice care. Families have shared experiences of seeking support for loved ones, particularly for those transitioning from hospital care to home care services.
Room for Improvement
While many families have praised the care provided by EvergreenHealth, there are notable concerns regarding communication and scheduling. Some clients reported difficulties in receiving timely responses and follow-through on care plans. Instances of disorganization and lack of coordination among staff have been highlighted, indicating a need for improvement in these areas.
What Families Say
Overall, feedback about EvergreenHealth Home Care is mixed. Many families appreciate the quality of care and the compassion shown by the staff, particularly in physical therapy. However, several reviews point to significant issues with communication and scheduling, leading to frustrations among clients who felt their loved ones were not receiving the timely support they needed.
Summary
EvergreenHealth Home Care in Kirkland, Washington, offers a variety of home health and hospice services with a focus on compassionate care. While many clients have had positive experiences, particularly with physical therapy, there are concerns regarding communication and organization that families should consider when evaluating their options for home care.
