Overview
NorthCare Kennewick, located in Kennewick, Washington, provides 24-hour memory care for seniors with Alzheimer’s and dementia in a supportive environment. The facility aims to enhance cognitive stimulation, slow memory decline, and promote dignity among its residents. NorthCare emphasizes creating personalized care plans in collaboration with families and offers education to help ease caregiving challenges.
Services & Support
NorthCare specializes in memory care, providing personal assistance with daily living activities such as dressing, eating, bathing, and medication reminders. The facility is designed to create a loving, homelike atmosphere that supports the unique needs of residents with cognitive impairments.
Care Approach & Staff
The staff at NorthCare is trained to assist residents with daily activities while promoting their well-being. However, some reviews indicate concerns regarding staff neglect and management practices. Instances of inadequate supervision and slow response times have been noted, suggesting that families should remain vigilant about the care their loved ones receive.
Dining & Activities
Dining options at NorthCare have received mixed feedback. While the facility aims to provide nutritious meals, some residents have expressed dissatisfaction with the food quality, describing it as lacking variety and freshness. There are mentions of limited activities, with some residents feeling isolated and not engaged in the planned programs.
What Families Say
Reviews from families reflect a range of experiences. Some express gratitude for the care provided, highlighting the importance of staff support during difficult times. Others, however, raise serious concerns about neglect and poor management, advising potential residents’ families to thoroughly assess the facility before making a decision.
Room for Improvement
Multiple reviews indicate that NorthCare has room for improvement in areas such as staff training, responsiveness, and the quality of food served. Families have noted instances of neglect, which have led to dissatisfaction with the overall care experience.
Summary
NorthCare Kennewick offers memory care services in a homelike environment, but reviews suggest significant variability in the quality of care and management practices. Families considering this facility should be prepared to actively engage with staff and monitor their loved ones’ care.
