Overview
Infinity Home Health, located in Federal Way, Washington, is recognized as one of the leading providers of home health care services. The agency emphasizes treating clients with respect and compassion while ensuring they can live safely and comfortably in their homes for as long as possible. With a commitment to exceptional care, Infinity Home Health aims to support seniors and their families through various services tailored to individual needs.
Services & Support
Infinity Home Health offers a range of services designed to assist clients in their homes. These services include care for seniors, individuals with Alzheimer’s and dementia, and support for veterans. The agency is dedicated to matching clients with caregivers who can provide personalized and compassionate care, ensuring that each individual receives the attention they deserve.
Care Approach & Staff
The staff at Infinity Home Health is frequently described as professional, understanding, and supportive. Care coordinators are noted for their effective communication and ability to address concerns promptly. Caregivers are selected through a rigorous screening process to ensure they possess the necessary skills and compassion to meet clients’ needs. Many caregivers report feeling valued and empowered in their roles, contributing to a positive work environment.
Who They Serve
Infinity Home Health primarily serves seniors, individuals with dementia, and veterans in need of in-home care. The agency focuses on providing tailored support to meet the unique requirements of each client, ensuring that care is both appropriate and effective.
What Families Say
Families have expressed high satisfaction with the services provided by Infinity Home Health. Reviews highlight the professionalism and dedication of the staff, particularly the care coordinators, who are praised for their supportive nature and responsiveness. Many families appreciate the effort made by the agency to match clients with suitable caregivers, resulting in positive experiences for both clients and their families.
Room for Improvement
While many reviews are positive, there are mentions of concerns regarding communication and interactions with management. Some families have noted that experiences can vary, suggesting that there is room for improvement in addressing all client needs consistently.
Summary
Infinity Home Health stands out for its commitment to providing compassionate, high-quality home health care in Federal Way, Washington. With a focus on matching clients with dedicated caregivers and a supportive team, the agency is well-regarded by both caregivers and families. Despite some areas for improvement, the overall feedback indicates that Infinity Home Health is a reliable choice for those seeking in-home care services.
