Overview
Fedelta Home Care, located in Federal Way, Washington, proudly provides trusted and compassionate in-home care services to families across Federal Way and South King County. With a focus on personalized support, their experienced caregivers offer a range of services, including senior care, Alzheimer’s and dementia care, post-surgical recovery, respite care, and 24-hour home care.
Services & Support
Fedelta Home Care offers a variety of in-home care services tailored to meet the unique needs of each client. Their offerings include assistance for seniors, specialized care for individuals with Alzheimer’s and dementia, and support during post-surgical recovery. The agency emphasizes flexibility, allowing families to choose short-term or long-term care solutions based on their specific needs.
Care Approach & Staff
The agency aims to provide a personal connection through its care planning process. They emphasize matching clients with caregivers whose skills and values align with the client’s needs. Fedelta’s caregivers are described as professional, and the agency is noted for its commitment to delivering personalized support. However, some reviews indicate inconsistencies in caregiver performance and communication, which may affect the overall experience.
Who They Serve
Fedelta Home Care serves a diverse clientele, including seniors and individuals requiring specialized memory care. Families have noted the importance of having caregivers who understand their loved ones’ unique needs, particularly in cases involving memory issues.
What Families Say
Reviews reflect a mixed experience with Fedelta Home Care. While some families appreciate the compassionate support and flexibility provided by caregivers, others have raised concerns about communication and the quality of care. Specific incidents involving caregiver misunderstandings and lack of cultural awareness have been highlighted, emphasizing the need for attentive and knowledgeable staff. Positive feedback has been given to certain staff members for their professionalism and dedication.
Room for Improvement
Several reviews indicate that communication with management could be improved, particularly regarding caregiver assignments and responsiveness to client needs. There are mentions of caregivers not adequately understanding the specific requirements of clients, which has led to safety concerns in some cases.
Summary
Fedelta Home Care offers a range of in-home care services in Federal Way, Washington, focusing on personalized care and flexibility. While many families have found their caregivers to be compassionate and dedicated, there are notable areas for improvement, particularly in communication and caregiver training. Families considering Fedelta may want to assess how well the agency can meet their specific needs and ensure that caregivers are well-matched to their loved ones.
