Overview
Mirror Lake Village Senior Living Community, located in Federal Way, Washington, specializes in independent living, assisted living, memory care, and respite care for older adults. The community is designed to provide a familial and nurturing environment, where residents are treated with love and respect. Mirror Lake Village aims to create a supportive atmosphere that feels like home, offering a range of living options and amenities to enhance the quality of life for its residents.
Living Options & Amenities
Residents at Mirror Lake Village can choose from various accommodations, including cottages and apartments. The cottages are particularly noted for their spaciousness and thoughtful design, providing a cozy and homelike atmosphere. The community features modern amenities and common areas that are well-maintained, offering engaging activities for residents. The memory care units are located in a freestanding building, designed to provide a secure and comfortable environment for those in need of specialized care.
Care Approach & Staff
The staff at Mirror Lake Village is described as friendly and engaged, fostering relationships with residents to create a supportive community. However, some reviews express concerns about staffing levels, indicating that the facility has faced challenges with staff responsiveness and availability. While many residents appreciate the caring nature of the team, there are reports of inconsistent care in certain areas, particularly in memory care, where staffing shortages have impacted the quality of service.
What Families Say
Feedback from families is mixed. Many appreciate the beautiful community and the quality of the living spaces, noting that it feels like a high-end boutique hotel. However, several reviews highlight significant concerns regarding cleanliness and staffing issues, particularly in memory care. Some families have reported negative experiences with management and care consistency, leading them to seek alternative accommodations for their loved ones.
Room for Improvement
There are notable areas for improvement at Mirror Lake Village, particularly concerning cleanliness and staff responsiveness. Multiple reviews mention unsatisfactory conditions in memory care, including issues with odor and inadequate staffing. Families have expressed concerns about the management’s ability to maintain a high standard of care, which has affected their overall experience.
Summary
Mirror Lake Village Senior Living Community offers a range of living options and amenities designed to support older adults in a nurturing environment. While the community is praised for its beautiful accommodations and engaging activities, families have raised concerns about staffing levels and cleanliness, particularly in memory care. Prospective residents and their families are encouraged to consider these factors when evaluating their options.
