Overview
Careage Home Health, located in Bellevue, Washington, offers professional, high-quality home health care services. They specialize in providing follow-up care after illnesses, injuries, or other health-related events for individuals who are unable to travel to traditional medical facilities. The agency emphasizes compassionate care and works closely with clients’ healthcare teams to ensure appropriate services and therapies are delivered for optimal recovery.
Services & Support
Careage Home Health provides a variety of home health services, including physical therapy, occupational therapy, skilled nursing, speech therapy, and medical social services. Their approach focuses on delivering care that allows clients to remain safely at home or return home following hospitalization. The staff is dedicated to working under the guidance of physicians to ensure that each patient’s unique needs are met.
Care Approach & Staff
The care team at Careage Home Health is described as knowledgeable and compassionate. They strive to maintain open communication with families regarding their loved ones’ care. However, experiences with specific therapists can vary; some clients reported excellent care from occupational therapists while having mixed experiences with physical therapists, particularly regarding scheduling and the consistency of service delivery.
What Families Say
Families have noted the kindness and consideration of the staff, highlighting their readiness to communicate about care needs. However, there have been mixed reviews about the reliability of scheduling and the quality of physical therapy services. Some clients expressed frustration with communication issues and billing practices, indicating a need for better clarity and consistency in these areas.
Room for Improvement
While many families appreciated the care provided, some expressed concerns about inconsistent communication and scheduling challenges with certain therapists. Additionally, there were reports of unexpected billing practices that could be improved for greater transparency.
Summary
Careage Home Health in Bellevue, Washington, offers a range of home health services designed to support individuals recovering from health challenges. While the agency is praised for its compassionate staff and commitment to patient care, there are areas, particularly in communication and service consistency, that could benefit from enhancement. Families considering Careage Home Health may find it helpful to inquire about specific therapist availability and billing practices to ensure a smooth experience.
