Overview
AT Home Care – Williamsburg, located in Williamsburg, Virginia, offers a full spectrum of home health services tailored to the individual needs and preferences of patients and their families. Recently, AT Home Care has become part of Adoration Home Health, continuing to provide compassionate care in the comfort of patients’ homes.
Services & Support
AT Home Care provides a range of services including home health care, hospice care, and various rehabilitation services. Their interdisciplinary team is dedicated to delivering expert medical care, wound care, symptom management, and educational programs to support patients in their recovery and self-reliance. Families can expect a focus on dignity and fulfillment throughout the care process.
Care Approach & Staff
The staff at AT Home Care is frequently described as compassionate and dedicated. Many reviewers have noted the team’s enthusiasm and professionalism, emphasizing their commitment to treating clients as if they were family. While some families have reported positive experiences with specific staff members, there are also concerns regarding consistency in care, as some clients experienced different nurses each day.
Who They Serve
AT Home Care serves a variety of patients, including those requiring hospice care and those with ongoing medical needs. They aim to provide supportive services for seniors living at home and those in senior living facilities.
What Families Say
Families have expressed gratitude for the support provided by AT Home Care, particularly highlighting the compassion shown by the nursing staff and hospice liaisons. Many reviews commend the agency for their quick response times and thorough care. However, there are notable concerns regarding administrative communication and consistency of care, with some families reporting negative experiences related to staffing and discharge processes.
Room for Improvement
Several families have mentioned issues with staffing consistency, noting that having different nurses each day can lead to a lack of continuity in care. Additionally, there have been concerns raised about administrative communication, particularly regarding the discharge process and handling of medical equipment.
Summary
AT Home Care – Williamsburg provides a range of home health and hospice services designed to meet the needs of patients and their families. While many families commend the compassionate care provided by the staff, there are also areas that require attention, particularly in terms of staffing consistency and administrative communication. Overall, AT Home Care aims to deliver quality care with a focus on dignity and support for those in need.
