Overview
Visiting Angels, located in Virginia Beach, Virginia, is a home care agency that has been providing essential in-home care services for seniors since 2016. Their mission is to help elderly adults maintain independence, safety, and comfort in their own homes. With a personalized approach to care, Visiting Angels tailors their services to meet the specific needs of each client, ensuring they receive the level of support they require.
Services & Support
Visiting Angels offers a wide range of services designed to assist seniors in various aspects of daily living. These include personal care, companion care, respite care, and palliative care. They also provide specialized services such as Alzheimer’s and dementia care, as well as support for those transitioning from hospital to home. Families have noted that caregivers assist with everyday tasks like meal preparation, laundry, and personal hygiene, helping clients live comfortably at home.
Care Approach & Staff
The caregivers at Visiting Angels are frequently described as compassionate, professional, and attentive to the needs of their clients. Families appreciate the effort made by staff to ensure that caregivers are well-trained and matched to the specific requirements of their loved ones. The scheduling staff is also highlighted for their responsiveness and understanding, making it easier for families to adjust care plans as needed.
Who They Serve
Visiting Angels primarily serves seniors in Virginia Beach, including those who may require assistance with daily activities or specialized care due to health conditions such as dementia. Their services are designed to support elderly individuals who wish to remain in their homes while receiving the necessary care to ensure their safety and well-being.
What Families Say
Families have shared positive experiences with Visiting Angels, often expressing gratitude for the quality of care provided. Many reviews highlight the professionalism and kindness of the caregivers, with specific mentions of excellent communication from the office staff. Families have also noted how the agency has been a crucial support system during challenging times, helping them navigate the complexities of caregiving.
Room for Improvement
While many families have had positive experiences, there have been occasional concerns regarding the punctuality of caregivers. Some families reported instances of caregivers arriving late or not showing up as scheduled. This feedback suggests that consistency in scheduling could be an area for improvement.
Summary
Visiting Angels in Virginia Beach, Virginia, is committed to providing personalized in-home care for seniors. With a focus on compassionate support and a wide range of services, they aim to help elderly individuals maintain their independence at home. Overall, families have expressed satisfaction with the care their loved ones receive, although there are some areas, such as caregiver punctuality, that could benefit from attention.
