Overview
TheKey – Senior Home Care, located in Virginia Beach, Virginia, has been providing trusted in-home care for seniors and adults with disabilities for over 20 years. The organization emphasizes a personalized approach to care, ensuring that each client receives tailored support to enhance their quality of life at home. Their services include in-home care, respite care, senior personal care, elder care, and companionship, all designed to promote a balanced and healthy lifestyle.
Services & Support
TheKey offers a range of services aimed at supporting seniors and adults with disabilities. Their caregivers provide essential in-home care, which includes assistance with daily activities, companionship, and respite care for family caregivers. TheKey’s Balanced Care Method focuses on nurturing the mind, body, and spirit of clients, helping them to live happier and healthier lives. They also provide 24/7 service, ensuring care is available during evenings, weekends, and holidays.
Care Approach & Staff
TheKey employs a team of compassionate and skilled caregivers who are dedicated to the well-being of their clients. Families have consistently praised the professionalism and attentiveness of the staff, noting their ability to treat clients like family. The organization fosters a supportive environment, emphasizing clear communication and collaboration to create personalized care plans that cater to individual needs. This team-based care approach includes oversight from client success managers and caregiver managers, ensuring that both caregivers and clients receive the necessary support.
Who They Serve
TheKey serves seniors and adults with disabilities, providing them with the necessary support to maintain their independence and dignity while receiving care in the comfort of their homes. Their services are designed to accommodate various needs, making it possible for clients to live well in their familiar environments.
What Families Say
Families have expressed high satisfaction with TheKey’s services, highlighting the exceptional care provided by the staff. Many reviews emphasize the compassion and professionalism of the caregivers, with one family noting that their loved one received care that felt like being treated with family-like warmth. Communication has been described as clear and consistent, which has contributed to families feeling confident in the care their loved ones are receiving.
Room for Improvement
While many families have had positive experiences, some noted that there could be improvements in the coordination of care and the responsiveness of scheduling. However, overall feedback indicates a strong level of satisfaction with the services provided.
Summary
TheKey – Senior Home Care in Virginia Beach, Virginia, is a well-regarded provider of in-home care for seniors and adults with disabilities. With a focus on compassionate care and personalized service, they have built a reputation for reliability and professionalism. Families appreciate the dedication of the caregivers and the clear communication from the staff, making TheKey a trusted choice for those seeking quality home care.
