Overview
Friendship Richfield Living – The Oaks, located in Salem, Virginia, offers a range of assisted living and memory care options tailored to meet individual needs. The facility aims to provide a nurturing, comfortable, and secure environment where residents can thrive.
Services & Support
The Oaks provides various services, including assisted living and memory care, designed to support residents who require different levels of care. The facility emphasizes creating a community atmosphere that encourages independence while ensuring assistance is available when needed.
Living Options & Amenities
Residents at The Oaks can choose from spacious 1-3 bedroom apartments, which include features such as sunrooms, balconies, or terraces. The community offers a variety of 26 different floor plans, allowing residents to find a living space that suits their preferences. The layout is designed to foster social interaction while minimizing concerns about maintenance and security.
Dining & Activities
Dining options include a cafรฉ service, although some residents have expressed concerns about the monthly fee structure, which does not allow unused funds to roll over. While the food service has received mixed reviews, many residents appreciate the quality of the meals and the service provided.
Who They Serve
The Oaks primarily serves adults over the age of 55 who may need assistance with daily living activities and those requiring memory care. The facility is designed to accommodate individuals at various stages of their care journey, from independent living to higher levels of assisted living.
Room for Improvement
Some residents have raised concerns regarding recent policy changes that restrict certain activities and amenities, such as the prohibition of food and drink in common areas. Additionally, there have been complaints about management’s response to resident feedback, which could impact the overall community atmosphere.
What Families Say
Feedback from families indicates a mix of experiences. While some residents report a positive sense of community and caring staff, others have noted significant dissatisfaction with management decisions and facility policies. Overall, many families appreciate the caring nature of the staff, which has been highlighted as a key strength of the facility.
Summary
Friendship Richfield Living – The Oaks provides a range of living options and services for seniors in Salem, Virginia. While there are positive aspects, such as caring staff and a supportive community, potential residents and their families may want to consider recent policy changes that could affect the living experience.


