Overview
Adult Healthcare Services, located in Rocky Mount, Virginia, provides home health care services. However, recent reviews indicate significant challenges in their operations and management that families should be aware of.
Services & Support
The services offered by Adult Healthcare Services include in-home health care, but many families have reported issues with the reliability and consistency of the care provided. There have been complaints about delayed assessments and a lack of follow-up communication, which can be critical for families seeking timely assistance.
Care Approach & Staff
Reviews suggest that the staff may not be adequately supported or trained, leading to a disorganized care approach. Families have noted that some caregivers are not familiar with the specific needs of their clients, resulting in missed medications and inadequate care. The management has been described as unresponsive, which contributes to the overall dissatisfaction with the service.
Who They Serve
Adult Healthcare Services aims to provide care for individuals needing home health assistance. However, based on feedback, it appears that the current operational issues may hinder their ability to serve clients effectively.
Room for Improvement
Multiple reviews highlight a need for improvement in management and staff training. Families have expressed frustration with missed appointments and lack of communication from the company, suggesting that a more organized and responsive approach is necessary to meet client needs.
Summary
In summary, Adult Healthcare Services in Rocky Mount, Virginia, faces significant challenges in delivering reliable home health care. Families should consider these concerns when evaluating their options for home health services.