Overview
Old Southwest Rehabilitation and Nursing, located in Roanoke, Virginia, is a facility that emphasizes personal care and a supportive environment for its residents. The community has undergone significant renovations and improvements under new ownership and management, aiming to enhance the quality of care and overall resident experience.
Services & Support
The facility offers a range of services, including rehabilitation and long-term care. Family involvement is encouraged, and staff members are noted for their commitment to meeting the needs of residents. Many reviews highlight the supportive nature of the team, indicating that they genuinely care about the residents’ well-being.
Care Approach & Staff
The leadership at Old Southwest Rehabilitation and Nursing has been praised for its compassionate and skilled approach to care. Staff members, including nurses and certified nursing assistants, are described as friendly and professional. The environment is noted to be welcoming, with many residents feeling like they are treated as family. However, some reviews point out areas needing improvement, such as cleanliness and communication.
Who They Serve
This facility serves a diverse population, providing care for both short-term rehabilitation and long-term residents. It is positioned as a strong option for families looking for a supportive environment for their loved ones.
Living Options & Amenities
Old Southwest Rehabilitation and Nursing features a clean and accommodating building. The facility has made efforts to create a pleasant environment for both residents and visitors, with many reviewers noting the positive atmosphere during tours.
Dining & Activities
The facility offers various activities and dining options designed to engage residents and promote a sense of community. Reviews indicate that the activities team is professional and treats residents with respect and kindness.
What Families Say
Families have shared mixed experiences. Positive comments focus on the caring nature of the staff and the improvements made under new leadership. However, some reviews express concerns about cleanliness and the handling of patient care, highlighting the need for ongoing attention to these issues.
Room for Improvement
While many residents report positive experiences, there are noted areas for improvement, particularly regarding cleanliness and communication. Addressing these concerns will be crucial for maintaining the trust of families considering this facility for their loved ones.
Summary
Old Southwest Rehabilitation and Nursing is a facility in Roanoke, Virginia, that is committed to providing personal and compassionate care. With a focus on rehabilitation and long-term support, the facility has made significant strides under new management. While there are challenges to address, many families find it a viable option for their loved ones.
