Overview
Good Samaritan Hospice | Palliative | Home Health, located in Roanoke, Virginia, has been a vital healthcare provider in southwest Virginia for over three decades. As the region’s only community-based, non-profit hospice, Good Samaritan is dedicated to offering compassionate care to residents of the Roanoke and New River Valleys. Their mission centers on providing quality hospice, palliative, and skilled home health care, ensuring that every individual receives the support they deserve during challenging times.
Services & Support
Good Samaritan offers a range of services designed to provide the right level of support before, during, and after hospice care. This includes skilled nursing, social worker support, and palliative care. Families have noted the compassionate approach of the staff, who are committed to making the process easier for both patients and their loved ones. The hospice also provides emotional support through grief counseling and community bereavement programs.
Care Approach & Staff
The care approach at Good Samaritan is characterized by compassion and attentiveness. Families have praised the staff for their warm and caring demeanor, particularly highlighting the support from nurses and certified nursing assistants. Many reviews reflect a strong sense of trust between caregivers and families, with staff members often going above and beyond to ensure comfort and dignity for patients.
Who They Serve
Good Samaritan primarily serves residents in the Roanoke and New River Valleys, focusing on individuals facing life-limiting illnesses. The hospice’s commitment to community-based care ensures that they are well-integrated into the local area, providing essential services to those in need.
Room for Improvement
While many families have had positive experiences with Good Samaritan, there are some concerns regarding the consistency of care. A few reviews mention instances of inadequate service, particularly with specific staff members, which has led to frustration among families. It is important for prospective clients to consider these mixed experiences while evaluating their options.
Summary
Good Samaritan Hospice | Palliative | Home Health is a dedicated provider of hospice and home health services in Roanoke, Virginia. With a focus on compassionate care and support, the organization strives to meet the needs of families during difficult times. While many reviews highlight the quality of care and the kindness of the staff, there are also some concerns that potential clients should be aware of. Overall, Good Samaritan remains a prominent choice for hospice care in the region.
