Overview
Brookdale Roanoke, located in Roanoke, Virginia, offers specialized memory care for individuals with Alzheimer’s disease and other types of dementia. The facility emphasizes a secure and supportive environment designed to foster dignity and connection for residents at all stages of life. Staff are available 24/7 to respond to emergencies and provide assistance, ensuring that residents feel safe and cared for.
Services & Support
Brookdale Roanoke provides a comprehensive range of services including memory care, assisted living, and hospice care. The facility is dedicated to offering personalized support that caters to the unique needs of each resident. Families can expect a focus on maintaining familiar routines and meaningful interactions, which are crucial for those dealing with memory impairments.
Care Approach & Staff
The care approach at Brookdale Roanoke is centered on compassion and respect. Trained staff specialize in memory care, providing gentle guidance and support throughout each day. Many families have expressed gratitude for the attentiveness of the staff, noting that they feel their loved ones receive personalized care and attention. However, some reviews highlight concerns regarding the professionalism of the admission process and instances of inadequate response to reported issues.
Who They Serve
Brookdale Roanoke primarily serves individuals with memory care needs, including those with Alzheimer’s and dementia. Families seeking a supportive environment for their loved ones often find that Brookdale Roanoke meets their needs for safety, care, and engagement. Feedback from families suggests that the facility feels like a home away from home, where residents can thrive despite their challenges.
Dining & Activities
Residents at Brookdale Roanoke can enjoy a variety of dining options and activities tailored to their interests and capabilities. The facility aims to create a vibrant community where residents can engage in meaningful activities that promote well-being and connection with others. Families have noted that their loved ones appreciate the activities provided, contributing to a positive living experience.
What Families Say
Families have shared mixed experiences regarding Brookdale Roanoke. Many commend the quality of care and the compassion shown by the staff, describing their loved ones as safe, happy, and well-cared for. Positive remarks often mention the facility’s supportive environment and the personal attention received. Conversely, some families have raised concerns about specific incidents of care and the handling of serious issues, indicating a need for improvement in certain areas.
Room for Improvement
While many families appreciate the care their loved ones receive, there have been reports of issues regarding the admission process and responsiveness to concerns. Some reviews indicate dissatisfaction with how serious incidents were managed, suggesting that the facility could enhance its communication and accountability.
Summary
Brookdale Roanoke stands out as a memory care facility in Roanoke, Virginia, with a focus on providing a secure and nurturing environment for residents. While many families express satisfaction with the quality of care and support, there are areas identified for improvement, particularly in communication and handling of serious concerns. Overall, Brookdale Roanoke is considered a viable option for families seeking compassionate memory care for their loved ones.
