Overview
Lexington Court, located in Richmond, Virginia, provides skilled nursing and rehabilitation services. The facility has received mixed reviews from families regarding the quality of care and overall environment. While some praise the rehabilitation department for its dedicated staff, others express serious concerns about cleanliness and staff responsiveness.
Services & Support
Lexington Court offers skilled nursing and rehabilitation services, with a focus on helping residents regain their independence. The rehabilitation team is noted by some staff members as being dedicated and caring, with experience in handling both simple and complex cases. However, there have been reports from families expressing dissatisfaction with the level of care provided, particularly in responding to residents’ basic needs.
Care Approach & Staff
The care approach at Lexington Court has been described as inconsistent. While some families report positive interactions with nurses and therapists, others have experienced delays in receiving assistance and a lack of empathy from staff members. The facility has been criticized for staff members being preoccupied with personal matters instead of attending to residents.
Living Options & Amenities
Residents at Lexington Court have access to various activities, and some long-term residents report feeling happy and engaged with the community. However, there are significant concerns regarding the cleanliness of the facility, with reports of unpleasant odors and unkempt areas noted by multiple reviewers.
Dining & Activities
The dining experience at Lexington Court has received mixed reviews. Some residents have expressed satisfaction with the food quality and the variety of activities available, while others have reported issues with receiving meals in a timely manner. Families have noted that the responsiveness of the staff regarding dining needs varies significantly.
What Families Say
Feedback from families varies widely. Some express gratitude for the rehabilitation services and the positive experiences of their loved ones, while others are deeply concerned about the overall care and cleanliness of the facility. Reports of unresponsive staff and inadequate care have led some families to seek alternative options for their loved ones.
Room for Improvement
There are notable areas for improvement at Lexington Court, particularly regarding staff responsiveness and the cleanliness of the facility. Families have reported delays in receiving assistance and issues with maintaining a sanitary environment, which are critical for the well-being of residents.
Summary
In summary, Lexington Court in Richmond, Virginia, presents a mixed picture for families considering care options. While the rehabilitation services are praised by some, significant concerns regarding staff responsiveness and facility cleanliness are prevalent. Families are encouraged to thoroughly investigate and consider their loved ones’ specific needs when evaluating this facility.
