Overview
Concordia Group Inc, located in Richmond, Virginia, provides home health care services designed to meet the unique needs of each client. The company emphasizes compassionate care and aims to support individuals in various settings, including their homes, hospitals, rehab centers, and nursing facilities.
Services & Support
Concordia Group Inc offers a range of home health services, focusing on personalized care plans tailored to each individual’s situation. They begin with a free nurse assessment to determine the specific services required for optimal care. The company is committed to ensuring clients feel safe, comfortable, and engaged in their care.
Care Approach & Staff
The staff at Concordia Group Inc are frequently described as compassionate and attentive. Reviewers have noted the positive impact of the scheduling team, particularly one individual who is recognized for her warm demeanor and commitment to matching clients with suitable aides. The caregivers are trained to understand and address the unique needs of each client, fostering a supportive environment.
Who They Serve
Concordia Group Inc serves a diverse clientele, including elderly individuals and those recovering from illness or surgery. Families have expressed gratitude for the assistance provided in navigating the complexities of health care, particularly in finding timely and appropriate care for loved ones.
Service Area
The company operates with five offices located throughout Central and Tidewater Virginia, allowing them to provide services to Richmond and surrounding areas.
What Families Say
Families have shared positive experiences with Concordia Group Inc, highlighting the dedication of the staff to meet their loved ones’ needs. One family noted the exceptional support provided by a scheduler, who was described as energetic and caring. Another reviewer emphasized the compassionate nature of the staff, particularly in stressful situations, stating that they felt prioritized and supported.
Room for Improvement
While many families have had great experiences with Concordia Group Inc, one reviewer mentioned challenges with staffing when a primary caregiver was injured, indicating a need for improved backup support in such situations.
Summary
Concordia Group Inc in Richmond, Virginia, is dedicated to providing high-quality home health care tailored to individual needs. With a focus on compassionate care and a supportive staff, they aim to make the health care experience as smooth as possible for clients and their families. Despite some challenges with staffing flexibility, the overall sentiment from families is one of appreciation for the care and support received.
