Overview
At Home LLC, located in Richmond, Virginia, offers person-centered home care services designed to support the elderly community in aging gracefully within the comforts of their own homes. The agency emphasizes compassion, empathy, and responsiveness to the needs and preferences of clients and their families. Their range of services includes non-medical assistance such as cognitive stimulation for those with Alzheimer’s or dementia, meal preparation, light housekeeping, companion care, and transportation.
Services & Support
At Home LLC provides a variety of non-medical home care services tailored to individual needs. Their offerings include companion care, meal preparation, light housekeeping, and transportation. They focus on developing personalized care plans to meet the unique requirements of each client, ensuring a supportive environment that promotes dignity and respect.
Care Approach & Staff
The staff at At Home LLC is described as compassionate and dependable, often treating clients like family. Caregivers are trained to provide one-on-one attention and develop caring relationships with clients. The agency aims to provide a supportive atmosphere where clients feel valued and respected.
Who They Serve
At Home LLC primarily serves the elderly community, focusing on individuals who require assistance with daily activities and companionship. Their services cater to clients needing anything from a few hours of care to round-the-clock support.
What Families Say
Families have shared mixed experiences with At Home LLC. Some clients report positive interactions, noting that caregivers go above and beyond in their duties, with one family expressing joy over the care their grandfather receives. They appreciated the responsiveness of the staff and felt reassured in their decision to choose this agency. However, other reviews highlighted significant concerns regarding professionalism and reliability, with some families describing experiences of unprofessional behavior and inadequate care. This variance in feedback suggests that experiences may differ widely among clients.
Room for Improvement
Some families noted issues with customer service and the professionalism of the agency. Concerns were raised about the training of caregivers and the administration’s ability to manage care coordination effectively. These negative experiences have led to calls for improvements in service consistency and staff training.
Summary
At Home LLC in Richmond, Virginia, offers a range of home care services focused on compassion and individualized support for the elderly. While many families appreciate the care and attention provided by the staff, there are notable concerns regarding professionalism and reliability that potential clients may wish to consider. Overall, families report a mix of positive and negative experiences, highlighting the importance of thorough evaluation when selecting a home care provider.
