Overview
Janes Beautiful Angels LLC, located in Portsmouth, Virginia, is a home health care agency that provides support and care for individuals in need. The agency has received a mix of feedback from families and staff regarding their experiences, highlighting both positive aspects and areas of concern.
Services & Support
The agency offers a range of home health care services, including caregiver support for individuals with various needs. Families have reported that caregivers are compassionate and dedicated, often going above and beyond to ensure the comfort and well-being of clients. For instance, one family noted that their caregiver was particularly attentive and helpful, which made a significant difference in their loved one’s care.
Care Approach & Staff
Clients have expressed appreciation for the staff’s approach, describing them as knowledgeable and supportive. The owner is frequently mentioned for her hands-on involvement in ensuring that clients receive the necessary care. Families have shared that they feel comfortable reaching out to the owner and staff for assistance and guidance, which has fostered a sense of trust.
Who They Serve
Janes Beautiful Angels LLC serves a variety of clients, including those with chronic illnesses and disabilities. Families have reported that the agency has been instrumental in providing care for elderly relatives, as well as individuals with specific conditions such as autism and multiple sclerosis.
Room for Improvement
While many families report positive experiences, there have also been concerns regarding the agency’s operational practices. Some reviews indicate issues with communication and professionalism among staff, particularly in relation to employment matters and timely payment. Additionally, there are mentions of unprofessional behavior and reliability issues that have affected clients’ experiences.
What Families Say
Overall, families have shared heartfelt stories about the support they received from Janes Beautiful Angels LLC. Many express gratitude for the care provided and the personal touches, such as birthday and thank you cards from the agency. However, some families have voiced frustrations regarding staffing and administrative issues, indicating that experiences can vary widely.
Summary
Janes Beautiful Angels LLC in Portsmouth, Virginia, offers home health care services with a focus on compassionate support. While many families have had positive interactions and appreciate the care their loved ones receive, there are noted concerns about staff professionalism and communication. Prospective clients may want to consider these mixed reviews when evaluating their options for home health care.
