Overview
Emily Green Shores Assisted, located in Portsmouth, Virginia, is a faith-based assisted living facility that provides a comfortable and safe environment for its residents. Nestled along the Elizabeth River, it offers a homelike atmosphere where residents can engage in various activities and enjoy the scenic waterfront views. The facility emphasizes a family-oriented setting, aiming to foster a sense of community among its residents.
Services & Support
Emily Green Shores provides a range of services designed to support the daily needs of its residents. This includes medication management overseen by registered medication aides, as well as housekeeping and laundry services. Meals are prepared in a home-style fashion and are planned by a registered dietician, ensuring that residents receive nutritious and enjoyable dining options.
Care Approach & Staff
The staff at Emily Green Shores is noted for being friendly and caring, contributing to a positive atmosphere within the facility. However, some reviews indicate that there may be gaps in staff experience, particularly concerning the care of residents with dementia. While many residents and families express satisfaction with the attentiveness of the staff, there are concerns about the handling of personal belongings and the overall management of certain situations.
Who They Serve
Emily Green Shores caters to a diverse group of residents, including those requiring assisted living and memory care. The facility is equipped to accommodate individuals who are hard of hearing or immobile, making it a suitable choice for various levels of need.
Dining & Activities
Residents can enjoy a variety of dining options that focus on wholesome meals served daily. The activities program includes crafts, games, holiday parties, movies, and concerts, providing opportunities for social engagement and entertainment.
Location & Access
Situated in a peaceful neighborhood, Emily Green Shores offers a serene environment with beautiful views of the river and nearby Portsmouth City Park. The location provides residents with a tranquil setting while remaining accessible for families visiting their loved ones.
What Families Say
Feedback from families is mixed. Many appreciate the caring nature of the staff and the clean environment, with some noting that their loved ones have adjusted well to living there. However, there are concerns regarding the management of personal items and the experience level of staff in handling specific care needs.
Room for Improvement
Some reviews highlight the need for improved staff training, particularly in areas related to dementia care. Additionally, there have been complaints regarding the handling of residents’ personal belongings, which suggests a need for better communication and management practices.
Summary
In summary, Emily Green Shores Assisted offers a homelike environment in Portsmouth, Virginia, with a focus on community and care. While many families appreciate the friendly staff and engaging activities, there are areas where improvements could enhance the overall experience for residents, particularly in specialized care and management of personal items.
