Overview
Signature HealthCARE of Norfolk, located in Norfolk, Virginia, is a family-based organization dedicated to revolutionizing healthcare. The facility aims to provide a welcoming environment where individuals can live life with purpose, emphasizing the importance of compassionate care and community engagement.
Services & Support
At Signature HealthCARE of Norfolk, residents have access to a variety of services including physical therapy, occupational therapy, and social worker support. The facility offers programming designed to meet the diverse needs and desires of its residents, catering to a multi-ethnic and multi-cultural population. Daily activities and rehabilitation programs are also available to enhance residents’ quality of life.
Care Approach & Staff
The care approach at Signature HealthCARE emphasizes individualized attention and support. While some reviews highlight the exceptional care provided by certain staff members, there are contrasting experiences regarding the professionalism and responsiveness of the team. Residents have noted that while some staff members are compassionate and dedicated, others have displayed unprofessional behavior, which has raised concerns about the overall staff conduct.
Who They Serve
Signature HealthCARE of Norfolk serves a diverse population, including long-term residents and those in need of rehabilitation services. The facility is designed to accommodate individuals with various physical limitations, aiming to support their independence and quality of life.
Levels of Care
The facility provides a range of care levels, including skilled nursing and rehabilitation services. Residents can expect to receive personalized care plans tailored to their specific needs, with a focus on promoting recovery and independence.
Dining & Activities
Residents at Signature HealthCARE can participate in daily activities that encourage engagement and socialization. The facility offers a variety of dining options, although some reviews indicate inconsistencies in meal delivery and dietary accommodations.
Room for Improvement
Several reviews point out issues with cleanliness, staff responsiveness, and communication. Concerns have been raised about the facility’s physical condition and the need for better management of resident care, particularly regarding timely assistance and monitoring of individual needs.
Summary
Signature HealthCARE of Norfolk presents a mixed picture based on resident and family feedback. While some individuals report positive experiences with compassionate staff and effective therapy programs, others express significant concerns about the facility’s cleanliness and staff professionalism. Families considering this facility for their loved ones may want to weigh these aspects carefully.
