Overview
Autumn Care of Norfolk, located in Norfolk, Virginia, has been providing quality senior care services since 1995. The facility offers a range of options, including short-term rehabilitation, long-term skilled nursing care, hospice, and respite care. Residents benefit from a home-like atmosphere and enjoy various outings to local attractions such as historic warships, botanical gardens, and the Norfolk Zoo.
Services & Support
The facility provides specialized programs and individualized care plans aimed at achieving the best outcomes for residents. Autumn Care of Norfolk offers skilled nursing, rehabilitation, and hospice services, ensuring that each resident’s unique needs are met. The team is dedicated to maintaining a supportive environment that promotes both physical and emotional well-being.
Care Approach & Staff
The staff at Autumn Care of Norfolk is noted for their teamwork and commitment to quality care. Many reviews highlight the compassion and professionalism of the nursing and therapy teams, who actively engage with residents to motivate and support them. Families appreciate the regular communication from the administrative staff, keeping them informed about their loved ones’ care.
Living Options & Amenities
Residents at Autumn Care of Norfolk enjoy a well-maintained facility that is described as clean and welcoming. The environment is designed to feel like home, with amenities that enhance the quality of life for seniors. The facility is conveniently located near major highways and offers easy access to shopping, restaurants, and recreational activities.
What Families Say
Feedback from families is mixed, with many expressing gratitude for the care their loved ones receive. Positive comments focus on the cleanliness of the facility, the quality of care, and the dedication of the staff. However, some families have raised concerns about specific experiences, including issues with communication and the handling of personal belongings. These mixed reviews highlight the importance of touring the facility and asking questions to ensure it meets individual needs.
Room for Improvement
While many families have had positive experiences, there are notable concerns regarding communication and the management of personal items. Some families reported difficulties in obtaining timely information about their loved ones’ care and expressed dissatisfaction with the handling of belongings. Addressing these issues could enhance the overall experience for residents and their families.
Summary
Autumn Care of Norfolk provides a range of senior care services in a supportive and engaging environment. While many families commend the facility for its compassionate staff and quality care, some have raised concerns that warrant attention. Overall, Autumn Care of Norfolk remains a viable option for families seeking care for their loved ones in the Norfolk area.
