Overview
Visiting Angels, located in Norfolk, Virginia, is part of a nationwide network of home care agencies dedicated to providing essential personal home care services. Their offerings include in-home care, dementia care, respite care, senior personal care, and companion care services. The agency emphasizes a commitment to enabling seniors to live independently in their own homes while receiving compassionate and respectful care.
Services & Support
Visiting Angels provides a range of services tailored to meet the individual needs of seniors. Their caregivers assist with daily activities, ensuring that clients receive the support necessary for maintaining their quality of life. Families can expect personalized care plans that focus on both physical and emotional well-being, addressing the social determinants of health and promoting a sense of community and connection.
Care Approach & Staff
The staff at Visiting Angels is frequently described as compassionate and attentive, with many caregivers going above and beyond to ensure that clients feel included and valued. Families have noted that caregivers not only provide essential assistance but also engage in meaningful activities with clients, enhancing their overall experience. The owner and care coordinators are also mentioned for their genuine dedication to the well-being of clients and their families, fostering a supportive environment throughout the caregiving process.
Who They Serve
Visiting Angels serves a diverse clientele, including seniors who require assistance with daily living activities, those with dementia, and individuals needing respite care. The agency is particularly noted for its ability to provide care for clients with specialized needs, such as hospice care, ensuring that families receive the support they require during challenging times.
Service Area
Visiting Angels operates primarily in Norfolk, Virginia, and extends its services to Portsmouth, Suffolk, and the Southern Hampton Roads area. This broad service area allows them to reach a wide range of families in need of home care services.
What Families Say
Families have expressed deep gratitude for the care provided by Visiting Angels, highlighting the compassionate nature of the caregivers and their ability to form meaningful connections with clients. Many reviews emphasize the professionalism and reliability of the staff, with specific praise for individual caregivers who have made significant positive impacts on the lives of those they care for. The agency is often described as a trusted choice for families seeking reliable home care services.
Room for Improvement
While many families have had positive experiences, there are some concerns regarding communication and administrative issues. A few reviews mention challenges with scheduling and caregiver assignments, suggesting that improvements in these areas could enhance the overall experience for families.
Summary
Visiting Angels in Norfolk, Virginia, is well-regarded for its compassionate and personalized home care services. With a focus on enabling seniors to maintain their independence, the agency’s dedicated staff and comprehensive support make it a trusted choice for families. While there are some areas for improvement in administrative processes, the overall commitment to quality care and client satisfaction is evident in the positive feedback from families.
