Overview
SHORELINE HEALTHCARE GROUP LLC, located in Norfolk, Virginia, is a home health care provider committed to keeping patients informed and involved in their care. The organization emphasizes compassion and professionalism, aiming to create a supportive environment for both clients and staff.
Services & Support
SHORELINE HEALTHCARE GROUP offers a range of services designed to meet the medical needs of their clients. They are noted for their responsiveness, with staff available to assist clients at all times. One client mentioned that their quick response time was particularly helpful, as a nurse arrived within an hour when needed. The company also provides patient advocacy support, which has been beneficial for families navigating care for their loved ones.
Care Approach & Staff
The staff at SHORELINE HEALTHCARE GROUP is often described as compassionate and passionate about helping others. Many employees report a positive work environment characterized by friendliness and respect among coworkers. However, there are contrasting views regarding the company’s management, with some reviews indicating concerns about unprofessional behavior from leadership.
Who They Serve
SHORELINE HEALTHCARE GROUP serves a variety of clients, including those with specific medical needs and those requiring ongoing support at home. Their services are particularly beneficial for clients who may be at risk of falls or have other health concerns that necessitate home care.
What Families Say
Feedback from families is mixed. Many express gratitude for the care provided, highlighting the staff’s dedication and the timely responses to inquiries. However, some reviews raise serious concerns about the professionalism of management and the treatment of employees, which could impact the overall quality of care.
Room for Improvement
While many families appreciate the care their loved ones receive, there are notable concerns regarding the professionalism of the company’s leadership. Some reviews suggest that the owner’s behavior could negatively affect both employee morale and client experience.
Summary
In summary, SHORELINE HEALTHCARE GROUP LLC in Norfolk, Virginia, offers a range of home health care services with a focus on patient involvement and compassionate support. While many families commend the dedication of the staff, there are concerns regarding management practices that potential clients may want to consider when evaluating their options.
