Overview
Homebridge Health Care Co, located in Norfolk, Virginia, provides a range of home care services designed to assist individuals with special needs in the comfort of their own homes. Their services cater to the elderly, those recovering from surgery, and individuals with chronic illnesses or disabilities. Homebridge focuses on enhancing the dignity and quality of life for its clients through personalized care.
Services & Support
Homebridge Health Care Co offers a variety of services, including personal care assistance with bathing and dressing, household chores such as cleaning and laundry, meal preparation, and money management support. They also provide health care services through home health aides and telehealth options, ensuring that clients receive comprehensive support tailored to their needs.
Care Approach & Staff
The care team at Homebridge is noted for its compassionate and dedicated approach. Clients and employees alike express appreciation for the warmth and professionalism demonstrated by caregivers. Many reviews highlight the team’s commitment to understanding individual needs and preferences, which contributes to a supportive and caring environment. The company emphasizes training and support for its caregivers, aiming to elevate the quality of service provided.
Who They Serve
Homebridge serves a diverse clientele, including elderly individuals aging in place, those with chronic illnesses, and people recovering from surgery or living with disabilities. Their focus on personalized care allows them to cater to the unique needs of each client, fostering a sense of comfort and security.
What Families Say
Families have shared positive experiences with Homebridge, noting the genuine care and compassion shown by the staff. Many clients feel that their loved ones are treated like family, with caregivers going above and beyond to ensure comfort and well-being. However, some feedback indicates concerns regarding communication and professionalism in the administrative office, suggesting that improvements could enhance the overall experience.
Room for Improvement
While Homebridge Health Care Co has received numerous positive reviews, some clients have noted issues with administrative communication and professionalism. Concerns were raised about the handling of calls and the empathy displayed by some supervisors. Addressing these areas could further strengthen the company’s reputation and service quality.
Summary
Homebridge Health Care Co stands out for its compassionate care and commitment to improving clients’ quality of life. With a focus on personalized support and a dedicated team, they provide essential home care services in Norfolk, Virginia. While there are areas for improvement in administrative communication, the overall sentiment reflects a strong appreciation for the care and dedication of the staff.
