Overview
Hampton Roads Home Care, located in Norfolk, Virginia, offers a range of home care services available 24/7. The agency prides itself on providing personalized care that adapts to the unique needs of each client. Their Option Plus program is designed to offer flexibility and support beyond traditional hourly care, ensuring that families receive the assistance they need at any time.
Services & Support
Hampton Roads Home Care provides various services, including personal care, companionship care, and respite care. Their caregivers are trained to support clients in maintaining daily routines, cooking meals, and engaging in activities to promote mental and physical well-being. The agency is committed to ensuring that seniors can remain in the comfort of their own homes while receiving the necessary care.
Care Approach & Staff
The staff at Hampton Roads Home Care is noted for their compassion and dedication. Caregivers are described as friendly, professional, and attentive, often going above and beyond to meet the needs of their clients. Many families have expressed appreciation for the personal connections their loved ones have formed with caregivers, highlighting the importance of companionship in their care.
Who They Serve
Hampton Roads Home Care serves a diverse clientele, including seniors and individuals recovering from outpatient procedures. The agency has a strong focus on providing care that helps clients maintain their independence and quality of life. Families have shared positive experiences about the support their loved ones have received, allowing them to remain in their homes while receiving necessary assistance.
What Families Say
Families have consistently praised Hampton Roads Home Care for their exceptional service and the quality of their caregivers. Many reviews highlight the positive relationships formed between clients and staff, with caregivers often becoming a source of joy and support. One family noted that their loved one received not just care but genuine love and attention, which greatly eased their worries.
Room for Improvement
Some feedback indicated occasional communication issues, suggesting that there may be room for improvement in this area. However, the overall sentiment remains positive, with many families expressing satisfaction with the care provided.
Summary
Hampton Roads Home Care stands out for its commitment to personalized, compassionate care in Norfolk, Virginia. With a dedicated team of caregivers and a flexible approach to home health services, the agency has earned a reputation for excellence among families seeking support for their loved ones. The positive experiences shared by clients and their families reflect the agency’s mission to enhance quality of life and maintain independence in the home.
