Overview
Elevate Healthcare Services, located in Norfolk, Virginia, provides compassionate and trustworthy senior home care services directly in the comfort of clients’ homes. The agency focuses on delivering personalized care plans that cater to the unique needs of each individual, ensuring a smooth transition from hospital to home.
Services & Support
Elevate Healthcare Services offers a range of home health care options, including skilled nursing, rehabilitative therapy, and home health aide assistance. Their services are designed to promote rapid recovery and long-term health, with a strong emphasis on tailored rehabilitation programs that help restore movement and strength. Additionally, the agency features a Wobble Walker Fall Prevention Program aimed at reducing the risk of falls among seniors, which is crucial for maintaining their independence.
Care Approach & Staff
The staff at Elevate Healthcare Services are described as extensively trained, professional, and reliable. Families have noted their consistent professionalism and compassion, highlighting that the team goes above and beyond to meet the needs of their clients. Management is reported to be attentive and genuinely concerned for the welfare of the patients, fostering an environment of trust and care.
Who They Serve
Elevate Healthcare Services primarily serves seniors who prefer receiving care in their own homes rather than in hospitals or care facilities. Their approach is designed to enhance the quality of life for seniors, fostering independence while providing necessary support.
What Families Say
Families have expressed high satisfaction with the services provided by Elevate Healthcare Services. Many have praised the agency for its quick response to urgent care needs and the flexibility in adjusting care schedules as required. One family member noted that the staff provided excellent care and were always available for communication regarding staffing needs. Overall, the agency has received strong recommendations from those who have utilized their services.
Room for Improvement
While reviews are predominantly positive, there may be areas for improvement in communication during high-demand periods, as some families expressed a desire for more consistent updates regarding scheduling and care changes.
Summary
Elevate Healthcare Services stands out for its commitment to compassionate care and personalized service in Norfolk, Virginia. With a focus on enhancing the lives of seniors and fostering independence, the agency has garnered a reputation for reliability and professionalism among families seeking home health care solutions.
