Overview
Callaway Companions Home Health, located in Norfolk, Virginia, is a home health agency dedicated to providing compassionate and affordable care. Founded on the principles of customer service and dependability, the agency aims to help clients maintain their independence while ensuring they receive the support they need.
Services & Support
Callaway Companions offers a range of home health services designed to meet the diverse needs of their clients. Their personal care assistants provide assistance with daily activities, including personal hygiene, meal preparation, and transportation to medical appointments. The agency emphasizes the importance of maintaining a clean and safe living environment for their clients.
Care Approach & Staff
The staff at Callaway Companions are frequently described as compassionate and patient. They strive to create a supportive atmosphere, ensuring that clients feel respected and cared for. Many clients have noted that the caregivers engage in meaningful conversations, which helps foster a positive relationship and enhances the overall care experience.
Who They Serve
Callaway Companions serves a wide range of clients, including those recovering from illness, elderly individuals, and those requiring assistance due to disabilities. The agency is committed to providing personalized care that respects the dignity and preferences of each individual, allowing them to remain in their homes as long as possible.
Service Area
The agency is based in Norfolk, Virginia, and provides services to the surrounding areas. Their focus is on delivering timely and effective support to families in need of home health care.
What Families Say
Families have expressed appreciation for the quick and efficient service provided by Callaway Companions. Many have highlighted the ease of communication with the staff and the thoroughness in addressing their specific needs. One client noted a significant improvement in their daily life thanks to the assistance received, while another shared their peace of mind knowing their loved one is receiving quality care and companionship.
Room for Improvement
While the overall feedback is positive, some families mentioned the challenges of navigating insurance processes. Ensuring clear communication regarding billing and insurance coverage could further enhance the experience for clients.
Summary
Callaway Companions Home Health stands out for its commitment to compassionate care and client satisfaction. With a focus on maintaining independence and providing personalized support, the agency has earned the trust of families in Norfolk, Virginia. Their dedicated staff and comprehensive services make them a valuable resource for those seeking home health care.
