Overview
Province Place of DePaul, located in Norfolk, Virginia, is a dynamic assisted living facility that emphasizes compassionate care for residents. The facility aims to create a welcoming environment where loved ones can feel at home.
Services & Support
Province Place of DePaul offers a range of services tailored to meet the needs of its residents. The facility provides assisted living and memory care, ensuring that individuals receive the support they require in a nurturing environment. Reviews highlight the dedication of the caregivers, who are described as compassionate and accommodating to the needs and wishes of residents and their families.
Care Approach & Staff
The staff at Province Place of DePaul is noted for their kindness and patience, particularly when caring for residents with varying needs. Families have expressed appreciation for the staff’s ability to communicate effectively regarding any issues or concerns, fostering a collaborative relationship. The facility employs a “neighborhood” concept that helps residents feel like individuals rather than just numbers, allowing for a more personalized approach to care.
Who They Serve
Province Place of DePaul serves a diverse population, including seniors who require assistance with daily living activities and those in need of memory care. The facility has been home to residents of varying ages, with some families noting that loved ones have thrived in this supportive environment.
Room for Improvement
While many reviews commend the quality of care, there are concerns regarding staffing levels and communication systems. Some families have noted that the internal phone system could be improved for better communication with family members. Additionally, there have been mentions of administrative challenges that may affect the overall experience.
Summary
Overall, Province Place of DePaul offers a caring and supportive environment for seniors in Norfolk, Virginia. With a focus on compassionate care and effective communication, many families have had positive experiences. However, attention to staffing and administrative consistency may enhance the experience further for residents and their families.
