Overview
Old Dominion Rehabilitation and Nursing, located in Newport News, Virginia, offers a caring environment for individuals requiring assistance with recovery or long-term care. The facility emphasizes a compassionate approach, treating residents as family and ensuring that their healing journey is supported with dignity and respect.
Services & Support
Old Dominion Rehabilitation provides various services, including rehabilitation for those recovering from injuries or illnesses and support for individuals with chronic health issues. The facility also offers independent living options, allowing residents to maintain a degree of autonomy while receiving necessary care. Transportation services are available to assist residents in accessing external appointments and activities.
Care Approach & Staff
The staff at Old Dominion is noted for their dedication and kindness. Many reviews highlight the effective communication between staff and families, ensuring that loved ones are kept informed about care plans and changes in health status. Residents have reported positive interactions with nurses and other caregivers, who are described as friendly and attentive.
Who They Serve
Old Dominion serves a diverse population, including individuals recovering from surgery, those with chronic conditions, and seniors seeking a supportive living environment. The facility is designed to cater to the unique needs of each resident, providing personalized care plans that focus on individual recovery goals.
Living Options & Amenities
Residents at Old Dominion have access to comfortable living spaces designed to promote a sense of home. The facility is maintained to a high standard of cleanliness, contributing to a welcoming atmosphere. Families have expressed appreciation for the friendly and engaging environment, which fosters social connections among residents.
What Families Say
Feedback from families is mixed, with some expressing gratitude for the care their loved ones received, highlighting the professionalism of the staff and the positive experiences their relatives had while living there. However, there are also concerns raised about staffing levels and the responsiveness of care, with some families reporting instances of neglect. Overall, many families appreciate the compassionate care provided by the staff and the supportive environment.
Room for Improvement
While many families have had positive experiences at Old Dominion, there are recurring concerns regarding staffing and response times to resident needs. Some reviews indicate that there may be instances of inadequate support, particularly during busy periods. Addressing these issues could enhance the overall quality of care.
Summary
Old Dominion Rehabilitation and Nursing in Newport News, Virginia, provides a range of services for individuals in need of rehabilitation and long-term care. With a focus on compassionate, personalized care, the facility aims to create a supportive environment for its residents. While many families express satisfaction with the care received, there are areas noted for improvement that could further enhance the experience for residents and their families.
