Overview
VHS Hospice, located in Newport News, Virginia, specializes in providing individualized care focused on quality of life and comfort for individuals at the end of life. The team is dedicated to creating a compassionate environment, ensuring that patients and their families receive the support they need during difficult times.
Services & Support
VHS Hospice offers holistic care tailored to the unique needs of each patient. This includes not only medical support but also emotional and spiritual care through their team of nurses, social workers, and chaplains. Families have noted the consistent communication provided by the staff, keeping them informed and involved throughout the care process.
Care Approach & Staff
The staff at VHS Hospice has been described as compassionate and dedicated, with many families expressing gratitude for the care their loved ones received. Reviewers highlighted the professionalism and kindness of the nurses and social workers, noting that they genuinely care about the well-being of both patients and their families. The team works collaboratively to ensure comfort and dignity at the end of life, making a challenging journey more bearable.
Who They Serve
VHS Hospice serves individuals in need of end-of-life care, providing support not only to patients but also to their families. The organization is committed to ensuring that every patient receives personalized attention and care that respects their individual needs and preferences.
What Families Say
Families have shared overwhelmingly positive experiences with VHS Hospice, emphasizing the warmth and support provided by the staff. Many noted the exceptional care their loved ones received, describing the team as a “gift” during a challenging time. Communication has been a recurring theme, with families appreciating the regular updates and the empathetic approach taken by the staff.
Room for Improvement
While the feedback is largely positive, some families expressed a desire for even more frequent communication, particularly during critical moments. Ensuring that families feel fully supported and informed at every stage could enhance the overall experience.
Summary
VHS Hospice in Newport News, Virginia, is dedicated to providing compassionate and individualized end-of-life care. With a focus on quality of life, the team of nurses, social workers, and chaplains work together to support both patients and their families. The heartfelt testimonials from families reflect the organization’s commitment to dignity, respect, and emotional support during one of life’s most challenging times.
