Overview
Traditions Health Hospice, located in Newport News, Virginia, is a dedicated hospice care provider focused on delivering compassionate support during the final phases of a patient’s life. The team is available 24/7 and comprises skilled nurses, physicians, medical social workers, volunteers, and chaplains. They strive to ensure that patients receive care in the comfort of their own homes, surrounded by their loved ones.
Services & Support
Traditions Health offers a comprehensive range of services tailored to meet the physical, emotional, and spiritual needs of hospice patients. Their offerings include skilled nursing, physical therapy, occupational therapy, and counseling. The hospice care team is committed to providing individualized support, ensuring that both patients and their families feel cared for and understood throughout the end-of-life journey.
Care Approach & Staff
The care approach at Traditions Health emphasizes compassion and teamwork. Many families have expressed appreciation for the dedication and professionalism of the staff, noting their commitment to high-quality care. The team is praised for their ability to communicate effectively, regularly updating families and addressing their questions and concerns. Chaplains are also an integral part of the team, providing spiritual support and comfort during challenging times.
Who They Serve
Traditions Health serves a diverse group of patients in Newport News and surrounding areas. Their services are designed to support individuals facing terminal illnesses, ensuring that they can live their remaining days with dignity and comfort. The team is experienced in working with families to navigate the complexities of hospice care, making the process as seamless as possible.
What Families Say
Feedback from families highlights the compassionate nature of Traditions Health’s staff. Many have shared positive experiences, emphasizing the genuine care provided by the team. While some families have reported challenges with communication and management, the overall sentiment reflects deep gratitude for the support received during difficult times. Specific staff members, such as chaplains and nurses, have been frequently recognized for their exceptional service and commitment.
Room for Improvement
Some families have expressed concerns regarding communication and management practices, noting instances where they felt excluded from important decisions about their loved one’s care. There have been reports of inconsistent information and a lack of responsiveness to inquiries. Addressing these issues could enhance the overall experience for families navigating hospice care.
Summary
Traditions Health Hospice is committed to providing compassionate, patient-centered care in Newport News, Virginia. Their dedicated team works tirelessly to support patients and families during a challenging time, offering a range of services designed to meet individual needs. While there are areas for improvement in communication and management, the overall commitment to quality care and compassion remains a cornerstone of their service.
