Overview
Hospice of Virginia, located in Newport News, Virginia, is dedicated to providing compassionate end-of-life care. With a team of skilled professionals, they focus on supporting both patients and their families during challenging times. The organization is known for its commitment to quality care and responsiveness to the needs of those they serve.
Services & Support
Hospice of Virginia offers a range of services designed to support patients with terminal illnesses and their families. Their team includes nurses, certified nursing assistants, and other healthcare professionals who provide medical care, emotional support, and assistance with daily activities. Families have noted the efficiency and thoroughness of the care provided, emphasizing that the organization takes care of all necessary arrangements for their loved ones.
Care Approach & Staff
The staff at Hospice of Virginia is described as kind, caring, and highly competent. Families have shared experiences of receiving compassionate care from nurses and aides, who not only attend to the medical needs of patients but also provide emotional support to family members. The care team is praised for their professionalism and dedication, making a significant difference during difficult times.
Who They Serve
Hospice of Virginia serves individuals facing terminal illnesses and their families. The organization aims to create a supportive environment for patients, ensuring they receive the necessary care and comfort. Families have expressed gratitude for the support provided, highlighting the positive impact on their loved ones’ quality of life.
What Families Say
Many families have shared positive experiences with Hospice of Virginia, noting the organization’s responsiveness and the quality of care received. One family mentioned how the team quickly set up services and provided essential supplies, while another highlighted the joy their loved one found in being at home with the help of the hospice team. However, there are mixed reviews as well, with some families expressing dissatisfaction regarding communication and follow-up care.
Room for Improvement
While many families have had positive experiences, some have raised concerns about communication and follow-up from the hospice team. Specific instances of unreturned calls and lack of updates on patient care have been noted, indicating areas where the organization could enhance its service delivery.
Summary
Hospice of Virginia in Newport News, Virginia, offers compassionate end-of-life care with a focus on both patients and their families. While the organization has received commendations for its caring staff and efficient services, there are opportunities for improvement in communication and follow-up. Overall, many families express gratitude for the support provided during challenging times.
