Overview
Nurse Next Door Home Care Services – Hampton Roads, located in Newport News, Virginia, provides compassionate home care to seniors, helping them live comfortably in their own homes. The service is led by Kaylene Landers, a Registered Nurse with six years of experience in various hospital settings. Nurse Next Door aims to deliver quality 24-hour senior care services tailored to the needs of families in the Hampton Roads area.
Services & Support
Nurse Next Door offers a range of home care services, including assistance for seniors with conditions such as dementia. Their caregivers are trained to provide support in daily activities, ensuring that clients receive the attention and care they need. Families have noted the positive impact of their services, particularly in improving the overall well-being and engagement of their loved ones.
Care Approach & Staff
The staff at Nurse Next Door are frequently described as compassionate and patient, with particular praise for one caregiver who specializes in dementia care. Families have expressed gratitude for the personalized attention their loved ones receive, highlighting the importance of having caregivers who understand the unique challenges associated with conditions like dementia.
Who They Serve
Nurse Next Door primarily serves seniors in the Newport News area and surrounding neighborhoods, including Poquoson, Hampton, Yorktown, and Williamsburg. Their services are designed to cater to the diverse needs of elderly clients, especially those requiring specialized care due to health conditions.
Scheduling & Availability
While Nurse Next Door offers flexible scheduling options for families, there have been reports of challenges related to communication and responsiveness from the local office. Some families expressed frustration with the difficulty in reaching the Newport News office and receiving timely callbacks.
What Families Say
Feedback from families is mixed. Many appreciate the quality of care provided by specific caregivers, particularly those who work with clients suffering from dementia. However, there are notable concerns regarding communication and professionalism within the Newport News office, with some families questioning the legitimacy of the service due to their experiences with the local office’s responsiveness.
Room for Improvement
Families have pointed out issues with communication and professionalism, indicating that improvements could be made in these areas to enhance overall service quality. Instances of unprofessional behavior observed by clients have also raised concerns about the office environment.
Summary
Nurse Next Door Home Care Services – Hampton Roads offers essential support for seniors in Newport News, Virginia, with a focus on compassionate care tailored to individual needs. While many families commend the dedication of specific caregivers, particularly in dementia care, there are significant concerns regarding communication and office professionalism that potential clients may want to consider.
