Overview
The Hidenwood Retirement Community, located in Newport News, Virginia, offers a vibrant and supportive environment for seniors seeking Independent Living, Assisted Living, and Memory Care. With nearly four decades of experience, The Hidenwood focuses on promoting health, wellness, and lifelong learning, providing residents with a community where they can thrive.
Services & Support
The Hidenwood provides a range of services tailored to meet the needs of its residents, including personalized nutritional support and engaging fitness programs such as yoga and strength training. The community also offers a variety of activities through RUI University, allowing residents to explore new interests and passions.
Living Options & Amenities
Residents enjoy various living options designed to enhance their quality of life. Amenities include restaurant-style dining, salon and spa services, a sunroom, and a theater, all set within beautifully landscaped grounds featuring courtyards and walking trails. Many families have noted the welcoming atmosphere created by both staff and residents, contributing to a strong sense of community.
What Families Say
Families have expressed gratitude for the compassionate care provided at The Hidenwood. One family member shared their appreciation for the staff’s dedication during a difficult time, highlighting the personal connections formed between residents and caregivers. However, some reviews indicate concerns regarding communication and care consistency, particularly in the memory care unit, where experiences varied significantly.
Room for Improvement
While many families have praised the community’s atmosphere and staff, there have been reports of issues related to communication and care protocols. Some families experienced challenges with responsiveness from management and concerns about the quality of care in specific areas. These themes suggest that prospective residents should inquire about care consistency and staff engagement during their visits.
Summary
The Hidenwood Retirement Community offers a blend of supportive services and engaging activities in a warm, inviting environment. While many families commend the community for its caring staff and vibrant atmosphere, potential residents are encouraged to thoroughly assess their specific needs and ask detailed questions about care protocols to ensure a positive experience.
