Overview
Regent of Newport News, located in Newport News, Virginia, is an assisted living facility that aims to provide quality care in a comfortable environment that feels like home. The facility is designed to support residents in their daily activities while promoting independence. With a focus on personalized care solutions, the staff strives to ensure that each resident receives the attention and support they need.
Services & Support
Regent of Newport News offers a variety of services to cater to the unique needs of its residents. These include long-term and short-term care, along with access to clinical services such as physical, occupational, and speech therapies. The facility emphasizes the importance of creating personalized care plans, ensuring that residents receive the appropriate support tailored to their individual requirements.
Care Approach & Staff
The staff at Regent of Newport News is described as friendly and accommodating, with a genuine commitment to the well-being of the residents. Many reviews highlight the personal attention provided by team members, creating a welcoming atmosphere that fosters a sense of belonging. However, some feedback indicates that staffing levels may be a concern, with reports of being short-staffed during certain times, which could impact the level of care provided.
Living Options & Amenities
The facility features a comfortable living environment with various amenities designed to enhance the resident experience. This includes restaurant-style dining and opportunities for socialization through community events and activities. The scenic location along the James River and nearby parks adds to the appeal of living at Regent of Newport News.
What Families Say
Reviews from families reflect a mixed experience at Regent of Newport News. Some families express gratitude for the care and attention their loved ones receive, noting positive changes in their well-being. They appreciate the staff’s efforts to create a familial atmosphere. However, other families have raised concerns regarding cleanliness, communication, and the overall quality of care, urging others to remain vigilant about their loved ones’ needs.
Room for Improvement
While many families have had positive experiences, there are notable areas for improvement. Concerns about staffing shortages and inconsistent communication have been mentioned, suggesting that families should actively monitor the care their loved ones receive. Additionally, some residents have reported issues with safety and maintenance, indicating a need for ongoing attention to these aspects.
Summary
Regent of Newport News offers an assisted living experience that combines personalized care with a comfortable living environment. While many families appreciate the caring staff and community atmosphere, there are areas that require attention, particularly concerning staffing and communication. Families considering this facility should weigh both the positive feedback and the concerns raised to make an informed decision.
