Overview
Watercrest Richmond, located in Moseley, Virginia, offers a luxurious and supportive environment for seniors seeking assisted living and memory care services. The community is designed to provide a comfortable and engaging lifestyle, featuring elegant amenities such as a stunning promenade, a fireplace, and beautiful outdoor spaces. Residents can expect a blend of high-quality personal care and resort-style service, ensuring their unique needs are met.
Services & Support
Watercrest Richmond provides a range of services tailored to the needs of its residents, including assisted living, memory care, and independent living options. The community emphasizes personal care and support, with staff dedicated to creating meaningful connections and engaging lifestyles for residents. Families have noted the attentive nature of the staff, who work diligently to ensure that each resident feels like part of the Watercrest family.
Care Approach & Staff
The staff at Watercrest Richmond is frequently praised for their friendliness and dedication. Reviews highlight the commitment of team members who go above and beyond to support residents during transitions and daily activities. For example, the Community Relations Director has been recognized for her compassionate approach and organizational skills, helping families navigate the complexities of moving loved ones into assisted living.
Who They Serve
Watercrest Richmond serves a diverse community of seniors, including those in need of assisted living, memory care, and independent living. The facility is particularly noted for its memory care program, which focuses on creating an engaging and supportive environment for residents with cognitive challenges. Families have expressed satisfaction with the care provided, emphasizing the staff’s genuine concern for residents’ well-being.
Living Options & Amenities
The community offers a variety of living options, including beautifully appointed rooms designed to promote active aging and quality of life. Residents can enjoy numerous amenities, such as a salon and spa, greenhouse, and spacious outdoor areas. The facility is designed to foster community engagement, with many indoor and outdoor spaces for residents and families to connect and enjoy activities together.
Dining & Activities
Dining at Watercrest Richmond is highlighted as an excellent feature, with residents enjoying high-quality meals. The community also offers a range of activities aimed at promoting social interaction and engagement among residents. Families have noted the importance of these activities in enhancing the overall experience for their loved ones.
What Families Say
Families have shared positive experiences regarding the care and attention their loved ones receive at Watercrest Richmond. Many express gratitude for the staff’s dedication and the welcoming atmosphere of the community. However, some reviews mention challenges with communication and responsiveness from the facility, indicating that improvements in these areas could enhance the overall experience for prospective residents and their families.
Room for Improvement
While many families appreciate the care provided at Watercrest Richmond, there have been concerns regarding communication and responsiveness from the staff. Some families reported difficulties in reaching the facility for inquiries about availability and services. Addressing these issues could help improve the experience for families considering Watercrest for their loved ones.
Summary
Watercrest Richmond in Moseley, Virginia, offers a luxurious and supportive environment for seniors, with a focus on personalized care and community engagement. While the facility is praised for its beautiful design and dedicated staff, enhancing communication with families could further improve the overall experience. Families seeking assisted living or memory care options may find Watercrest to be a compelling choice for their loved ones.