Overview
Laurels of Willow Creek, located in Midlothian, Virginia, is a 120-bed skilled nursing and rehabilitation center. The facility specializes in providing short-term rehabilitation services and is conveniently situated just two miles from Johnston-Willis Hospital. With a focus on high-quality care, the center aims to support residents in their journey from hospital to home, offering both long-term care and short-term sub-acute rehabilitative services.
Services & Support
Laurels of Willow Creek offers a comprehensive range of services, including skilled nursing care, physical therapy, occupational therapy, and speech therapy. The facility is equipped to manage dementia and cognitive deficits, ensuring that residents receive tailored support. Families have noted the compassionate care provided by the staff, which includes registered nurses, licensed practical nurses, and rehabilitation therapists who work collaboratively to meet the individual needs of each resident.
Care Approach & Staff
The care approach at Laurels of Willow Creek emphasizes personalized attention from a highly qualified and compassionate team. Families have expressed appreciation for the staff’s dedication, highlighting their friendly demeanor and willingness to assist residents. The administration is described as organized and responsive, contributing to a supportive environment for both residents and their families. The presence of a physiatrist further enhances the rehabilitation process, ensuring that residents receive specialized medical care.
Who They Serve
Laurels of Willow Creek serves individuals who require both short-term rehabilitation and long-term nursing care. The facility is particularly noted for its support of residents transitioning from hospital stays, with many families reporting successful outcomes and a return to community living.
Living Options & Amenities
The center provides a clean and inviting environment, with modern-living amenities designed to make residents feel at home. The focus on hospitality is evident from the moment one enters the facility, where staff strive to create a warm and welcoming atmosphere.
Dining & Activities
Residents at Laurels of Willow Creek can enjoy healthy meals that are designed to be both nutritious and enjoyable. The facility also offers a variety of activities that engage residents, promoting a sense of community and well-being.
What Families Say
Feedback from families indicates a generally positive experience at Laurels of Willow Creek. Many have praised the staff for their kindness and professionalism, with specific commendations for the admissions director and social workers who go above and beyond to assist families during challenging times. However, there are also concerns voiced by some individuals regarding the professionalism of certain administrative staff, suggesting there may be areas for improvement in management.
Room for Improvement
While many families appreciate the care provided, a few reviews indicate concerns about the professionalism of some administrative staff. This feedback suggests that there may be opportunities for the facility to enhance its management practices to ensure a consistently positive experience for all residents and their families.
Summary
In summary, Laurels of Willow Creek in Midlothian, Virginia, offers a range of skilled nursing and rehabilitation services in a modern and supportive environment. With a dedicated staff focused on compassionate care, the facility aims to assist residents in their recovery and transition back to independent living. Families have generally expressed satisfaction with the care provided, although some concerns about administrative professionalism have been noted.