Overview
1st Care At Home – Personal Home Care, located in Lynchburg, Virginia, is a veteran-owned personal care agency that has been serving the community since 1985. The agency provides a variety of in-home care services designed to assist individuals and families in their time of need, ensuring support in the comfort of their homes.
Services & Support
The agency offers a range of services including in-home care assistance, home support services, housekeeping, bathing, grooming, meal preparation, relief care, toileting, and transferring. Their commitment is to provide essential home care to individuals of all ages, focusing on quality and compassionate support.
Care Approach & Staff
1st Care At Home prides itself on its dedicated staff, who are often described as compassionate and caring. Many reviews highlight the staff’s commitment to going above and beyond for their clients, ensuring that care plans are thorough and tailored to individual needs. However, there have been concerns raised about staff reliability and the quality of caregivers provided, with some families reporting negative experiences regarding caregiver qualifications and behavior.
Who They Serve
The agency serves individuals of all ages who require home health care services. They aim to provide support for various needs, including personal care and household assistance.
Service Area
1st Care At Home operates primarily in Lynchburg and the surrounding areas of Southside and Central Virginia, focusing on delivering quality home health services to the community.
What Families Say
Feedback from families has been mixed. While some families commend the agency for its compassionate staff and quality care, others express significant concerns about the hiring practices and management of the agency. Reports of unqualified caregivers and issues with service reliability have been noted, indicating a need for improvement in certain areas.
Room for Improvement
There are clear concerns regarding staffing and management practices at 1st Care At Home. Some families have reported experiences with unqualified caregivers and issues related to service coverage and communication. Addressing these concerns may enhance the overall care experience for clients.
Summary
1st Care At Home – Personal Home Care in Lynchburg, Virginia, offers a range of in-home care services aimed at supporting individuals and families. While the agency has a reputation for compassionate staff and a commitment to quality care, there are notable concerns regarding caregiver qualifications and management practices that potential clients may want to consider.
