Overview
TLC Home Health, Inc, located in Hopewell, Virginia, is a home health care provider dedicated to delivering compassionate and professional care to clients in their homes. With a strong emphasis on personalized service, the agency is operated by a Registered Nurse with over 40 years of experience in the healthcare field. The team aims to treat clients like family, ensuring that they receive the support they need to maintain their independence.
Services & Support
TLC Home Health, Inc offers a variety of in-home care services designed to assist clients with daily activities and health monitoring. Their staff includes registered nurses, certified nursing assistants, and personal care aides who provide companionship, assistance with bathing, meal preparation, and more. The agency focuses on creating a safe and secure environment for clients, allowing them to feel comfortable and respected in their own homes.
Care Approach & Staff
The care approach at TLC Home Health, Inc is centered around the philosophy of providing “tender loving care with a professional touch.” Staff members are described as compassionate and attentive, often going above and beyond to meet the needs of clients. Families have expressed appreciation for the responsiveness of the administrative team and the quality of care provided by the aides, highlighting their commitment to treating clients with kindness and respect.
Who They Serve
TLC Home Health, Inc serves a diverse clientele, including elderly individuals who may face challenges with daily tasks or require ongoing health monitoring. The agency is particularly noted for its ability to cater to clients with varying needs, ensuring that each individual receives personalized care that aligns with their specific circumstances.
What Families Say
Families have shared positive experiences with TLC Home Health, Inc, emphasizing the reliability and dependability of the service. Many reviews highlight the dedication of the staff, with one family noting the exceptional care provided by an aide who formed a strong bond with their loved one. Overall, clients appreciate the professionalism and kindness exhibited by both the caregivers and the administrative team.
Room for Improvement
While many families have praised the service, there have been some concerns regarding communication from the office. A few families reported issues with follow-up calls not being returned, indicating a need for improvement in this area to enhance overall client satisfaction.
Summary
TLC Home Health, Inc in Hopewell, Virginia, is committed to providing high-quality, personalized in-home care to clients. With a compassionate and professional team, the agency focuses on maintaining clients’ independence while ensuring they receive the necessary support. Families have expressed gratitude for the care their loved ones receive, though there are opportunities for improvement in communication. Overall, TLC Home Health, Inc stands out as a reliable option for families seeking home health care services.