Overview
Dogwood Terrace by Barclay House, located in Henrico, Virginia, is an Independent Living community designed to provide seniors with a fulfilling retirement lifestyle. The community is situated in a serene setting that encourages social interaction and personal growth through a variety of activities and amenities. Residents can enjoy spacious apartments and a welcoming environment that fosters a sense of community.
Services & Support
At Dogwood Terrace, residents have access to a range of services that enhance their living experience. The community offers weekly housekeeping, chef-prepared meals, and numerous activities designed to engage residents and promote a vibrant lifestyle. The management team is noted for being attentive and supportive, helping residents to connect with resources and ensuring their needs are met.
Care Approach & Staff
The staff at Dogwood Terrace is described as courteous and caring, with a focus on making residents feel at home. Many reviews highlight the positive interactions with management, noting their willingness to assist and provide information. However, there are some concerns regarding staff responsiveness in critical situations, which suggests a need for improvement in certain areas of care.
Living Options & Amenities
Residents at Dogwood Terrace enjoy spacious private apartments that are well-appointed. The community features beautiful grounds and inviting common areas that encourage socialization. The facility is maintained to a high standard of cleanliness, making it a pleasant environment for both residents and visitors.
Dining & Activities
Dining at Dogwood Terrace is characterized by chef-prepared meals that are well-received by residents. The community offers a variety of activities, including arts and crafts, bingo, and opportunities for social interaction, ensuring that residents have plenty of options to stay engaged and active.
What Families Say
Families have expressed a mix of experiences at Dogwood Terrace. While many appreciate the welcoming atmosphere and the kindness of the staff, some have raised concerns regarding the level of care provided, specifically in emergency situations. Overall, those who have had positive experiences commend the management for their attentiveness and the community’s inviting environment.
Room for Improvement
Some reviews indicate a need for improvement in customer service and responsiveness, particularly when addressing urgent care situations. Families have noted instances of neglect, which suggest that the facility may benefit from enhanced training or support for staff to ensure all residents receive the attention they need.
Summary
In summary, Dogwood Terrace by Barclay House offers a vibrant Independent Living community in Henrico, Virginia. With a focus on lifestyle and community, residents can enjoy a variety of activities and dining options. While many families appreciate the supportive staff and well-maintained environment, attention to certain care aspects could enhance the overall experience for residents.
